Refund & Return Policy

Last Updated: [03/10/2025]

At Digital Shop (shop.topicperson.com), we take pride in delivering high-quality digital products. Since our products are digital and instantly accessible upon purchase, we have a strict no-refund and no-return policy in most cases. However, we do consider refund requests under specific circumstances, as outlined below.

1. No Refunds for Digital Products

Due to the nature of digital products, all sales are final, and we do not offer refunds once a product has been downloaded or accessed.

2. Eligible Cases for Refunds

A refund request may be considered in the following cases:
✔ Duplicate Purchase: If you accidentally purchased the same product more than once, we can process a refund for the duplicate transaction.
✔ Technical Issues: If the product you purchased is not working as described and our support team is unable to resolve the issue.
✔ Incorrect Product Delivery: If you received the wrong digital product due to an error on our part.

3. How to Request a Refund

If you believe your case qualifies for a refund, please contact us within 7 days of purchase at:
📧 Email: contact@softland.store

Your refund request should include:

• Order ID
• Product name
• Reason for the refund request
• Any supporting details/screenshots

4. Non-Refundable Cases

❌ Change of mind after purchase
❌ Lack of technical knowledge to use the product
❌ Compatibility issues that are not due to our product’s fault
❌ Discounts or special offers (purchases made during promotions are final)

5. Contact Us

For any refund-related queries, please reach out to our support team at contact@softland.store.

By purchasing from Digital Shop, you agree to our refund and return policy.